The following ten seminars are available:
Stress Management
Forces for change
Managing planned change
Resistance to change
Approaches to managing organizational change
Contemporary change issues for today’s managers
Work stress and its management
Personality and Emotions
What is Personality and Emotions?
Personality determinants and traits
The Big Five Model
Major personality attributes influencing Organizational Behaviour
Personality and National Culture
Achieving personality fit
Emotional labour and dimensions
Gender – felt and displayed emotions
External constraints
Perception and Individual Decision Making
Perception and influencing factors
The link between perception and individual decision making
Decisions and their influence in organizations
Ethics in decision making
Implications for managers
Basic Motivation Concepts
Motivation defined
Contemporary theories of motivation
Integrating contemporary theories of motivation
Motivation theories are culture-bound
Understanding Work Teams
Why teams have become so popular
Differences between groups and teams
Creating effective teams
Turning individuals into team players
Teams and quality management
Are teams the answer?
Communication
Functions and the process of communication
Direction of communication
Interpersonal communication
Organizational communication
Barriers to effective communication
Current issues in communication
Approaches to Leadership
What is leadership
Trait theories
Behavioural theories
Contingency theories
Power and Politics
Contrasting leadership and power
Bases of power
Dependency – the key to power
Power tactics
Power in groups – coalitions
Sexual harassment – unequal power in the workplace
Politics – power in action
Conflict and Negotiation
Transitions in conflict thought
Functional versus dysfunctional conflict
The conflict process
Negotiation
Human Resource Policies and Practices
Selection practices
Training and development programs
Performance evaluation
International Human Resource practices
Counselling
The following course seminar is available:
This highly interactive course takes students through the acquisition of basic skills and advanced techniques for effectively helping their future clients through the challenges of contemporary life. The clearly stated instructions and numerous practice exercises prepare students to effectively integrate assessment data, plan treatment, and implement strategies for a wide range of clients. Coverage encompasses the full complement of commonly used techniques, from basic "building block" skills to the therapeutic "mega skills" that can truly engender client growth.
Note: The entire course is offered in the form of a seminar and all the resources of the course are made available to attendees on this CD.
