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Management Information Systems
(International Edition)
8th Edition
Kenneth Laudon, Jane Laudon
0-13-120681-8
Hardback
608 pages
2004
Brief Description
For junior-, senior-, and graduate-level courses in Management Information Systems.
Information systems knowledge is essential for creating competitive firms, managing global corporations, and providing useful products and services to customers. This book introduces management information systems that students will find vital to their professional success. It emphasizes the digital integration of the firm through enterprise applications (management of the supply chain, customer relationships, enterprise systems, and knowledge). Vivid examples, engaging and interactive exercises, and the most up-to-date information to illustrate the impact of information technology on business.
Features
- Emphasis on new applications and technologies to digitally enable business processes for electronic business and electronic commerce. This highlights what will improve firms relationships with customers and create additional value and prepares students for changes rapidly occurring in the field.
- Running Case project on Laudon Web site and accompanying CD-ROM-Teaches students about a fictitious company called Dirt Bikes USA; each text chapter contains a project requiring students to use application software, Web tools, or analytical skills to solve a problem the company has encountered.
- 1-page Part Openers which show how each major part of the text treats the main text theme, and outlines upcoming topics for students so they can assess their understanding as they progress through the material.
- Application Software Exercises. Each chapter features a hands-on Application Exercise requiring students to use application software tools, giving students the opportunity to apply their software skills and text concepts in management problem solving.
- Management Decision Problems. Provides practical group or individual learning in and outside the classroom and requires students to make decisions based on real-world MIS issues.
- Coverage of the strategic role of information systems discusses how information systems and business strategy have changed as a result of the Digital Firm.
New to this Edition
Coverage of new topics, including Wi-Fi wireless networks and Wi-Fi security issues; utility computing model; peer-to-peer and grid computing; collaborative commerce; and much more.
Contents
I. ORGANIZATIONS, MANAGEMENT AND THE NETWORKED ENTERPRISE.
1. Managing the Digital Firm.
2. Information Systems in the Enterprise.
3. Information Systems, Organizations, Management, and Strategy.
4. The Digital Firm: Electronic Commerce and Electronic Business.
5. Ethical and Social Issues in the Digital Firm.
Part I Project. Analyzing Business Processes for an Enterprise System.
II. INFORMATION TECHNOLOGY INFRASTRUCTURE.
6. Managing Hardware and Software Assets.
7. Managing Data Resources.
8. Telecommunications and Networks.
9. The Internet and the New Information Technology Infrastructure.
Part II Project. Creating a New Internet Business.
III. MANAGEMENT AND ORGANIZATIONAL SUPPORT SYSTEMS FOR THE DIGITAL FIRM.
10. Managing Knowledge for the Digital Firm.
11. Enhancing Management Decisionmaking for the Digital Firm.
Part III Project. Designing an Enterprise Information Portal.
IV. BUILDING INFORMATION SYSTEMS IN THE DIGITAL FIRM.
12. Redesigning the Organization with Information Systems.
13. Understanding the Business Value of Systems and Managing Change.
Part IV Project. Redesigning Business Processes for Healthlite Yogurt Company.
V. MANAGING INFORMATION SYSTEMS IN THE DIGITAL FIRM.
14. Information Systems Security and Control.
15. Managing International Information Systems.
Part V Project: Analyzing the Total Cost of Ownership (TCO) of a Web Site.
International Case Studies.
References.
Indexes.
Companion Website:
http://www.prenhall.com/laudon
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